Advanced Center for Eyecare

Good luck getting a hold of someone to schedule an appointment....and "IF" you're lucky enough to get someone on the phone they'll tell you to call back on a later day/month then you call and they never answer. It goes around in a circle. Crazy, What a disappointment that there's actually an eye health care center that doesn't really care for its patients

I enjoy my visits with Dr. Ringle! She definitely goes above and beyond and takes her time with you during the appointment. She has helped me so much during my vision issue journey, and I appreciate her so much. The only downfall from this office, it’s hard to get them on the phone! But other than that I enjoyed this location. The wait isn’t bad either in my experience. Thank you, Dr. Ringle.

Nope, nope, nope. Never again. I have been going here for the past 10 years or so, and the place has steadily declined from the staff straight on through the doctors. For instance, I had an appointment set up two months ago for this morning. I got a call asking to confirm last Friday, I called back in the early afternoon to confirm, no one answered, so I left a voicemail. Checked my phone up till the time I left (8:30), got there before 9:00 only to have the girl at the front tell me it was cancelled because I did not confirm. I told her I did call them back, she asked what time because if it was after 12:00 p.m. they automatically cancelled. I told her no one indicated that in the message, and I couldn't get a hold of a person, as usual (they never answer the phone). I really need new glasses and I am a caregiver and I do all of the driving, so this is some straight up bull$%^&. Going through my primary to get another optometrist, done with this ratchet place and its incompetent staff. P.S. I have high functioning autism, however I answered phones for 5 and a half years when I worked in an office...what the hell is their excuse?

Liz is a terrible front/surgery manager she has no compassion for the patients she's always rude when I go in the office I've spoken to her regarding my surgery and up coming visits and she always seems not to care she's pushed back my surgery back 2 times every time I try and get an appointment to see my doctor she always has me wait WEEKS to be seen I've seen her be rude with other patients as well her and her coordinator are terrible and unconpassionate I do not RECAMED to anyone!! Dr kao is also very rude and seems not to care about his patients he always has a nasty attitude and always seems rushed these people should not be working in the health care field.

The staff was friendly and everything. However the doctor or nurse practitioner said my eyes looked fine when they have discharge burning and are super red and inflamed. I think they just want to give you systane eye drops to use for two weeks. The pharmecutical companies must pay them to do this rather than care if you have a serious eye problem. Not recommending this eye center due to the lack of human compassion. You are just a number going through there to them unfortunately that's the system of health care in this country. The only redeemable quality of this eye center was the friendly receptionist and nurses.

Good luck getting a hold of someone to schedule an appointment....and "IF" you're lucky enough to get someone on the phone they'll tell you to call back on a later day/month then you call and they never answer. It goes around in a circle. Crazy, What a disappointment that there's actually an eye health care center that doesn't really care for its patients

I enjoy my visits with Dr. Ringle! She definitely goes above and beyond and takes her time with you during the appointment. She has helped me so much during my vision issue journey, and I appreciate her so much. The only downfall from this office, it’s hard to get them on the phone! But other than that I enjoyed this location. The wait isn’t bad either in my experience. Thank you, Dr. Ringle.